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Whoever finds Red Hat Enterprise Linux (RHEL) Subscriptions tough sell to management used for customer service is time Microsoft license for Windows must emphasize that there are more factors to consider, especially the return on investment, Red Hat officials said Friday.

The question was raised by a participant during a session of questions and answers between senior officials from Red Hat and the public at Red Hat Summit 2009 Conference in Chicago. The participant said that it was difficult to convince policy makers to move away from windows and buy Red Hat Linux. They are sold on a cost of acquisition time Microsoft updates and security, “he said. “With the subscription model for RHEL, you must continue to pay,” said the participant.

[Red Hat is looking for ways to establish standards for the rest, as InfoWorld has reviewed. ]

Technically, Linux is more stable and better than Windows, but management focuses on the duel from a different perspective, “he said. Management sees “a subscription model as an expense that you have forever,” said the participant, who asked for a management approach to persuade to embrace open source.

Red Hat officials said return on investment (ROI) and total cost of ownership. “We have many, many, many data and many models to prove that what we have is a better investment over time,” said Paul Cormier, executive vice president of Red Hat and president of products and technologies.

Red Hat Linux can save on personnel costs related to IT management, “said Katrinka McCallum, vice president for the unity of management solutions company Red Hat. “[Users] can do much more with some management tools,” she said. Buyers should consider hard money, business value, reliability and cost of people, “says McCallum.

From a total cost of ownership (TCO) perpsective, Red Hat comes out ahead each time, claimed Marco Bill-Peter, vice-president of group support Red Hat.

Application Server for appsAlso Ruby conference this week, company officials boasted separate projects to provide an application server for Ruby applications and also make it easier to use Red Hat technologies.

TorqueBox is a project to provide an application to run Ruby applications. A successor to the Rails project JBoss TorqueBox is an open source effort that may or may not become a product, “said Bob McWhirter, an engineer at Red Hat’s JBoss.

With TorqueBox, Ruby applications could benefit similar to what Java has had with Java application servers. She could run Ruby on Rails applications as well.

“I just think we have seen that [as] Java matured over the years, we finally have an application server for Java,” said McWhirter. “Application servers solve many problems we have in development of enterprise software and Ruby has no application server. Ruby did not get that maturity yet. I believe in providing a application server in Ruby, it makes life easier for developers. ”

The Red Hat initiativeRed Andiamo Andiamo’s effort aims to make it easier to use its products. Before any initiative JBoss, Andiamo is to make Red Hat products more accessible to more people. Technologies such as JBoss Enterprise Application Platform will be equipped with technology Andiamo. Andiamo is an Italian word meaning “forward,” said Mark Little, vice president of Red Hat engineering for middleware.

“Any effort to strengthen our out-of-the-box experience, which makes it easier to manage everything we do”, such as configuration and management of performance, Little said. “Our audience has changed,” Little said. “Not only for developers of cutting edge [more].”